Data Protection Policy

tap55 Privacy Policy —
Our Commitment to Keeping Your Data Safe

The security of your personal data is our top priority at tap55. This Privacy Policy clearly explains what data we collect, why we collect it, how it is kept secure, and what rights you have.

Last Updated: January 2026 SSL Encrypted
Important
By using the tap55 Platform, you agree to this Privacy Policy. We never sell your data to third parties. Your data is fully secure and stored in encrypted form.
We keep your Data Protection Committed

The core pillars of tap55's data protection framework at a glance

SSL Encryption

Every transaction and data exchange on tap55 is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your information.

No Sale of Personal Data

Your name, mobile number, ID details, or financial information is never sold or rented to any third party. tap55 respects your privacy above all else.

Secure Data Storage

All user data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted to ensure server integrity.

Limited Access Policy

Only authorized personnel within tap55 can access specific data. Every access is logged and reviewed on a regular basis.

Regular Security Updates

Tap55 regularly updates its security systems to protect against cyber threats. Our technical team monitors the system around the clock, 24 hours a day.

Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Before You Read
This Privacy Policy applies to all services on the tap55 Platform. By browsing the website, registering an account, or using any of our services, you are considered to have fully accepted this Policy.

1Introduction

Tap55 (referred to as "we", "us", or "the Platform") is an internationally licensed online gaming and Sports Betting platform. We believe your privacy is a fundamental right. This Privacy Policy outlines our commitment to how we collect, process, store, and protect our users' personal information.

If you have any questions or concerns regarding tap55's Privacy Policy, feel free to reach out to our support team. We are always here to help.

  • This Policy is formulated in compliance with Bangladesh's Digital Security Act and international GDPR standards.
  • This Policy applies to the website, mobile app, and all sub-domains.
  • We do not collect data from individuals under the age of 18.

2What Information We Collect

Tap55 only collects information that is necessary to deliver our services, ensure security, and meet legal obligations. No unnecessary data is collected.

Types of Data Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Mobile number, email address Account Communication
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device model, browser Security Monitoring
Usage Information Game history, betting patterns, session duration Experience Enhancement
Cookies & Tracking Session cookies, preference storage Ease of Use

3How Your Information Is Used

Tap55 uses collected data solely for legitimate purposes. Every purpose for which your data is used is clearly stated below. Where required, we obtain your consent before using your data for any given purpose.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To send relevant bonus offers and promotions (with your consent).
  • To detect and prevent fraud and ensure platform security.
  • To meet legal obligations and comply with AML/KYC policies.
  • To provide customer support and resolve issues.
  • To improve platform performance and enhance the user experience.
  • To promote responsible gaming and identify problematic behavior.

4Data Sharing Policy

Tap55 does not sell, rent, or share your personal data with third parties for commercial purposes. In limited circumstances, restricted data sharing may occur — all such cases are outlined transparently below.

Key Assurances
tap55 never shares your data with advertisers or marketing companies. Data sharing is strictly limited to what is essential for operating our services.
  • Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
  • KYC Partner: Approved service providers for identity verification.
  • Law Enforcement: In response to a valid legal directive or court order.
  • Regulatory Authority: Mandatory reporting to the licensing authority.
  • Technology Service Providers: For cloud storage and security services, under contractual confidentiality terms.

5Cookie Policy

Tap55's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your experience.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze user behavior and improve the platform.
  • Cookie Rejection: You can disable non-essential cookies at any time through your browser settings.

6Data Security Measures

Tap55 protects your data using industry-leading security measures. Our security infrastructure is continuously improved and kept up to date.

  • 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Firewall & DDoS Protection: Advanced technology to prevent cyberattacks.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Encrypted Database: Stored data is also kept in encrypted form.
  • 24/7 Monitoring: Real-time system monitoring and detection of unusual activity.

7Data Retention Period

Tap55 does not retain your data any longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: A minimum of 5–7 years, as required under AML regulations.
  • KYC Documents: Retained for up to 5 years following verification.
  • Gaming History: Retained for up to 2 years for dispute resolution and audit purposes.
  • Log Files & Technical Data: Up to 90 days.
  • Marketing Preferences: Until consent is withdrawn.

8Your Data Rights

Tap55 believes you have full ownership and control over your personal data. We uphold the following rights for you and are always ready to help you exercise them.

Right to Access

You can request to know and view what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information at any time.

Right to Erasure

In certain situations, you may submit a "Right to be Forgotten" request to have your data deleted.

Right to Restrict Processing

You have the right to request that the processing of your data be restricted in certain circumstances.

Data Portability

You can request an export of your data in a structured, readable format.

Right to Object

You may object to marketing communications or specific data processing activities.

9Child Protection

Tap55 strictly does not provide services to anyone under 18 years of age. We do not knowingly collect or process personal data from minors.

  • Age verification is mandatory at the time of registration.
  • Any account identified as belonging to a minor will be closed immediately.
  • Collected data will be securely deleted.
  • If a parent or guardian has concerns, they can notify our support team.

10Policy Changes

Tap55 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the Platform and the "Last Updated" date at the top of the page will be revised accordingly.

  • For significant changes, you may be notified via SMS or email.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • Visit this page regularly to stay informed of any updates.

11Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We typically respond within 24–48 hours.

Email Communication
To submit a privacy-related request, email us at: [email protected]
  • Identity verification will be required for any data access or deletion requests.
  • Requests are typically processed within 7–14 business days.
  • Live chat support is available 24/7.

General FAQ

Frequently Asked Questions About Our Privacy Policy

No, never. tap55 does not sell or rent your data to any advertisers or marketing companies. Data sharing is strictly limited to payment processors, KYC verification providers, and legal obligations.

Yes, you can submit a "Right to be Forgotten" request. However, certain data (such as financial transaction records) must be retained for a specified period for legal reasons. To make a request, please email [email protected].

Yes. All payment information on tap55 is protected by 256-bit SSL encryption. Mobile banking numbers and transaction details are stored in an encrypted database and can only be accessed by authorized staff for specific purposes.

Yes, absolutely. You can opt out of marketing communications at any time. This can be done through your account settings or by contacting our support team directly. Please note that important account notifications cannot be disabled.

Yes. A notification will be posted on the platform for any significant changes. For major updates, you may also be informed via your registered mobile number or email. Please keep your contact information up to date at all times.

Play Responsibly tap55

We are committed to protecting your privacy and data at all times. Register with confidence and enjoy slots, fish games, and Sports Betting on tap55.

SSL Secured
256-Bit Encryption
No Sale of Data
No Third Parties
24/7 Protection
Real-Time Monitoring
Your Control
Your Data Rights
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